Service

2 Years Warranty

Your JONCO product is a commercial type product and is normally manufactured and sold for professional or semi-professional use. JONCO will, for the original purchaser, for TWO (2) years from the date of purchase (ONE YEAR if used for rental purposes) repair or replace, free of charge, any JONCO part or parts found to be defective in material, workmanship or both. Any transportation or shipping charges will be borne by the purchaser.

If, during the warranty period stated above, the product does not function properly due to defect, simply contact JONCO dealer and follow the Warranty Procedures.

All about you

Our products, services and everything we do is centred in you, the customer. The company exists to fulfil our customer's needs; we live by our mission statement which is bold and clear. With our customers at the centre we have built an excellent company of passionate people all driving at our goal and with devotion and dedication to continue to develop and build the best machines in the industry.

The more we do

DEPENDABLE

Providing assurance to you that you are backed all the way. This core value is experienced right from your first communication with the JONCO right through to the complete fulfilment of your needs. It is expressed in exceptional customer service – every time.

UNDERSTANDING

Putting ourselves in your shoes. We understand just what is important to you as the customer and strive to ensure you get exactly what you require. Understanding is also about listening to our customers to develop our products to give you the best machine for your job.

CONSISTENT

We are driving for consistency of excellence. This comes from consistency in every area of the company from product quality to service standards. We aim to gain the trust of every single client, without it we haven't achieved our goal.